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Report a Violation

Learn what's required and contact us to report it if you suspect a violation of the Shoreline Management Plan.

Understand the RequirementsBefore reporting any violations, please review the Shoreline Management Plan

Contacting Appalachian Power

Need to report a suspected violation of the Shoreline Management Plan? Contact us.

Appalachian Power Company
P. O. Box 2021
Roanoke, VA 24022

Individuals reporting suspected violations, at a minimum, should include the following required information:

  • Description of facility/structure/activity
  • Location (e.g. street address or legal description or tax map number and county)
  • Description of suspected violation
  • Any other pertinent information
  • If you would like to be contacted concerning your report, please provide your contact information

Investigation and Follow Up

Appalachian Power will take the following actions to follow-up on reports of suspected violations:

1Record the suspected violation.
2Review permit records regarding subject property.
3Conduct site visits, as necessary.
4Request additional information, if necessary.
5Assess the information to determine if a violation has occurred.
6If Appalachian Power determines no violation has occurred, they will update their records accordingly. If requested and contact information has been provided, individuals who reported the suspected violation will be notified.
7If Appalachian Power determines a violation has occurred, they will notify the property owner in writing of the violation, the necessary steps to correct it, and a timeline for compliance.
  • If Appalachian Power determines the violation is brought into compliance as required, they will update records accordingly. If requested, and contact information has been provided, individuals who reported the suspected violation will be notified.
  • If Appalachian Power determines the violation is not brought into compliance, they will take any lawful action necessary to correct the violation. This includes, but is not limited to, canceling the permission to use and occupy the project lands and waters and removing any non-complying structures.
  • After a non-compliance issue has been resolved, Appalachian Power will update its records accordingly. If requested, and contact information has been provided, individuals who reported the suspected violation will be notified.

The final decision of the above described investigation will be conveyed by Shoreline Management staff. If there is any disagreement with the decisions made, then the Plant Manager Hydro may be contacted:

Steve Dolan
Plant Manager Hydro
Appalachian Power Company
P.O. Box 2021
Roanoke, VA 24022

If there is still a disagreement following contact with the Plant Manager Hydro, the Federal Energy Regulatory Commission may be contacted:

Secretary
Federal Energy Regulatory Commission
888 First Street, NE
Washington, DC 20426

Appalachian Power is not able to discuss the specifics of any investigation with parties other than the property owner involved directly in the violation. However, Appalachian Power can advise outside parties about the status of the investigation.